Access Now. During these trying times, we have felt so much love from our community. Send me an email! We have asked our team to verbally acknowledge one another and clients and not shake hands. Thank you so much for your loyal patronage,Vitalia Medspa. How to Gain Clients' Confidence When Reopening Your Salon Beauty Launchpad caught up with celebrity hairstylist Cristophe to hear how his Beverly Hills salon is tackling the reopening process, enforcing safety protocols and gaining client trust. COVID-19—Landlord Rent Reduction Letter—Salons and Spas COVID-19 Landlord Rent Assistance Letter—Cosmetology School Salon/Spa COVID-19 Crisis Petition Letter to the State of Massachusetts Because social distancing applies and my space is limited, I’ve carefully scheduled my days to space out my clients and make time for thorough cleaning and sanitizing. Friday: 11am – 5pm Please do not bring anyone with you to your appointment. Otherwise, a no-show fee of [x] will apply. During these trying times, we have felt so much love from our community. Over the last few weeks, I’ve been filling my downtime with all sorts of activities like [add some personal stories here. In fact, let me know if there’s anything I can do for you right now in general — I’d love to help you in any way I can during these strange and difficult times. Owner reopening salon: Stylists, clients can't be 6 feet apart After Georgia Gov. Tuesday – Thursday: 11am – 7pm Email me if you’re struggling financially, and we can work on a solution together! Make sure your text communications clearly state your focus for reopening your business and keep your frequency and timing appropriate to your client’s expectations. Dear Vitalia Clients, We thank you all for your support during the Covid-19 mandatory closure and isolation period. Saturday: 11am – 4pm Dear Vitalia Clients,We thank you all for your support during the Covid-19 mandatory closure and isolation period. Updating your Instagram is one easy way, so make an announcement on both your Stories and grid. Customer service. Letter: Barber shops, hair salons needed–for owners and clients These single-operator businesses need the income and their clients would appreciate looking well-groomed again Be brief and straightforward and avoid adding irrelevant details. One day we will re-open. I couldn’t be more thrilled to finally get to see you again, but I also know that the process of reopening and supporting local businesses feels pretty confusing right now. As you likely know, [insert the latest restrictions update from your local government, e.g. Phone: 703-356-7546 When it comes to texting, your message should be no longer than 160 characters – so there isn’t room for any extra fluff. Sign up for free today. I know we’re all juggling so many things — kids at home, remote work, unexpected job changes, grocery store lines [note: feel free to tweak this list however you see fit!]. Getting the Word Out About Reopening Your Salon or Spa It’s time to let people know you’re reopening! Once I have a better idea of timing, I’ll be in touch ASAP about what my booking process will look like and we’ll get you scheduled! Step #3 – Now copy and paste the code given in the zip file. The Salon Hygiene Guide states: “In these new and challenging times measures must be put in place to ensure the safety of salon teams, their clients and all those associated with the salon’s day to day business. This template is a great starting point. Be brief and straightforward and avoid adding irrelevant details. I know you’re right there with me when I say this: these are weird, hard, confusing times. Client RelationshipsEmail MarketingSmall Business. You’re all done now. That’s why I wanted to take a minute to tell you what I’m planning. And make sure to add your own personal stories, thoughts, and voice into your messaging. As we all get back to work, I’m going to continue to give you the best possible service, and I will be charging for my work just like I did before the shutdown. Good for: Businesses that are slated to reopen in the next week or two. The good news is we know you’ve got that in spades. Our highly trained and carefully selected staff puts customer satisfaction at the center of all we do. Updating your Instagram is one easy way, so make an announcement on both your Stories and grid. Demings sent a letter to DeSantis Friday asking him to allow the reopening of barbershops and cosmetology salons when phase one of Florida’s reopening begins Monday. I am not offering discounts on my services. A truly beautiful experience! From supporting your front desk and stylists/estheticians/practitioners to communicating your new cleaning protocols amidst the coronavirus, we’ll break down what you can be doing now and over the coming weeks to prepare to reopen. That said, I know that some of you have also been facing employment issues, and I’m here for you always. Here’s what I’m asking each client to do: [Add and answer some of the most common questions you’re getting from clients here. We’re a clean, safe place. Vitalia staff take part in recurring trainings and certifications to stay on the leading edge of education and experience. When you email your clients about your reopening, make sure you include this info. We pride ourselves in making you look and feel your very best! Subject line options: (Slowly) Reopening Our doors will open Staff will be wearing gloves as well. If you have thoughts on what you’d like to see from me now or when I start taking appointments again, let me know by replying to this email. Keeping yourself (and us all!) Salon owners are also going to have We ask that our clients respect all of these precautions and requirements, as we all have a part to play in keeping one another safe and healthy. !! In a recent webinar, business consultant and esthetician, Lori Crete, recommended that businesses reach out to their client list once a week. Clients like you helped me build this business, so I want to make sure you feel safe and comfortable at all times. Re-opening checklist for salons. And, on top of that, I’ve now got the process of reopening my doors after [weeks or months, depending on your city and personal situation] of not being able to book clients. Please plan on arriving no more than [x minutes] early and no more than [x minutes] late to your appointment. Use it if you’re interested! [Insert your cancellation policy here.] You’ve probably heard the news that businesses are being allowed to gradually reopen over the next few weeks. As of now, we plan to reopen our spa doors on Saturday, May 30th. If you are feeling sick, please reschedule for the safety of others. We cannot wait to see you all again! The Grand Reopening Email Good for: Businesses that are slated to reopen in the next week or two. Reopening hairdressers: ‘We’ll do our bit and are going to ask clients to do theirs’ Salon owners say they have adapted and put measures in place to keep everyone safe Fri, Jun 19, 2020, 18:38 Every day, we clean our tools, stations, chairs, floors, doorknobs and so much more. These updates will help [your business name] better adapt to the new requirements for businesses. Here are just a few examples: I’m expecting that some of this process might change over the next few weeks and that we’ll likely have to adapt our booking policies and how we work more than once. I’m going to do everything I can to make this as easy as possible for you while also prioritizing your health and safety. Email: info@vitaliamedspava.com, Vitalia MedSpa © 2021 All Rights Reserved - Designed by CPC. With purchase of between the eyes, crows feet or equivalent treatment of 40 units. If your business uses SMS marketing, stay in touch with your customers via text message to let them know about your reopening plans. You can send this either after your reopening announcement email or combine the two templates into one long email. We will stagger appointment times to minimize the number of people in common areas and throughout the Medspa. I’ve spent these last few weeks figuring out the best process for cleaning, sanitizing, and booking. Clearly state the purpose of your letter. This unprecedented situation is ever-changing, and we need to stay flexible (when possible). Crete argued that you don’t have to make it feel salesy — rather, come from a place of compassion and connection. One Midwestern salon owner shares his perspective and fears about reopening. Let them know exactly how it’s going to work and what, if anything, they need to do to get on your radar.]. You know your clients better than anyone, so you should communicate with them in a way that makes sense to you. So many people are waiting to get in for overdue appointments right now, so it’s more important than ever that you come in when you’re scheduled and on time. Good for: Businesses that aren’t sure exactly when they’ll reopen but want to keep clients in the loop. None of it is easy, but we’ll figure it out! I’m shooting you this email because I’ve made some changes to my policies. A positive outlook is a must. Bonus: We’ve also included a “P.S.” on this template that encourages clients to follow you on social media. Are you going to start with rescheduling the people who were already on your books before you had to close? Tell them!]. Text message/SMS. Sunday: Closed, 7506 Leesburg Pike, Falls Church, VA 22043 You might even consider making a banner or pop-up on your site . Closing a business letter using good professional etiquette creates a huge impact on the recipient. Close the letter by warmly inviting the recipient to respond or to take the necessary action. Here is a re-opening checklist for salons. ), be well! I’m so sad that I’m not talking to you in-person right now, but I hope this email finds you well! To cancel or reschedule, please give me. I’m sure you’ll be there and I can’t wait to catch up, but in the event that you can’t make it, let me know in advance. In an abundance of caution, and in accordance with the Governor’s mandates, we have put in place a number of measures to keep both our team and clients safe during their appointments.Safety Precautions: If you haven’t already scheduled your next appointment, please give us a call. Download our post-COVID-19 reboot kit to strategize for your grand reopening at your salon, spa, or wellness business. To help the owners of salons, spas and barbershops prepare to open their businesses after closure due to COVID-19, Barbicide drafted this checklist of necessary sanitation products and the best practices sanitations practices for every area of your business. If a client is required to take a certain urgent action, make sure to specify exactly what he/she is supposed to do. The first Business Letters of the closing line should be capitalized and a comma is to be put immediately after it marking the end of the main part of the letter. The aim is to They want to hear from you, their favorite service provider. This is especially important for me after making do over these last months on a reduced income. The goal here is to make it crystal clear how your process is going to work. I’ll be posting more updates there in the coming days. To learn more about salon software, I recommend you read my review of the best salon software here which goes into depth on your different salon software options. Of existing and new clients, many salon owners choose to concentrate their efforts in the latter when it actually costs 10 times more to do so than to focus on retention. Email me, and I’ll take care of it. Are you going to ask clients to email you and request an appointment, or are you going to let them book online through Schedulicity? • Ask clients to arrive as close to the start of their appointment as possible • Ask clients to attend appointments unaccompanied, unless accompaniment is necessary (i.e. That includes [your business’ name]. We look forward to making you a part of the Vitalia family. If a client is required to take a certain urgent action, make sure to specify exactly what he/she is supposed to do. Bring this letter to [Name of Salon – Directions], right between the bank and the mall, and with any service you’ll receive [Your offer] a FREE beauty pack with shampoos, conditioners, beauty products and discount coupons PLUS a follicle assessment, all up valued at $97.50. Step #2 – Now select Create Email tab from the dashboard and select Custom Code Editor option. Ideally, you’d send this email out at least a week in advance. In the weeks leading up to reopening, get the word out that your salon or freelance business is back. A salon space is held to a very exacting standard in order to be in business. We are eager to get back to doing what we love, and very excited to see all of you in person once again. parent) • Ask clients to wait outside/in vehicles and text or call clients when you’re ready for them Your message should be positive and full of hope, but it’s also vital to calm fears by detailing the measures you’re taking to ensure everyone’s safety. Don’t worry, if you’ve opted into my automated reminders, you’ll get a text or email [x hours or days] ahead of your appointment. Can’t wait to see you soon! Georgia salon … Scheduling software and payment solutions for businesses to grow and thrive. But … I’m so grateful for all the support and kind words. I hope this helps clear up any questions you have! Spotlight the cleaning products you're using at your salon or spa on social media. Of course, if you wake up feeling sick, don’t worry about your appointment! healthy is the most important thing. Clearly state the purpose of your letter. Have you been obsessively working on jigsaw puzzles? All staff and clients will have their temperature checked when they arrive. Reopening and keeping your salon business healthy right now requires grit, passion and determination. P.S. “we’re unsure when our government will allow us to reopen” or “salons and other businesses are tentatively slated to reopen on DATE”]. Sanitation Checklist for Reopening. Schedulicity, Scheduling has never been this simple. Once you’ve written a message you’re happy with, use Schedulicity’s email marketing tools to reach out to your client list. [This section is all yours to fill out however you like. With each of these templates, take what you like and leave what you don’t. Craft an email to go out to your entire subscriber base and get the information they need directly to their inbox. . I’m excited to get back to work and to see each of my clients as soon as possible (after all this time between appointments, I know you’re ready for me!). The deals just keep getting better.. Now, when you, Do your eyes look tired even when you’re well re, Dr. Long and Esther Kang, NP recently performed a, Stress can cause unwanted wrinkles to form over ti, Follow Us on Instagram for Exclusive Offers. Hello from my corner of [your city, e.g. Make sure you head to the Wella Salon Marketing hub , too, where you’ll find the latest posters, pricing booklets and window displays to download, so your salon stands out. Come visit us today and meet our team members. I’m hoping these new policies will help us do that safely and easily. Step #1 – Sign into your MailGet Bolt account. [Continue to add any other policies you want to include in the same format as above]. "And it's not at a salon where maybe my clients are on the same page, but the person who sits next to me, his clients are in a totally different mind space about it.” Full reopening of Dane County businesses, activities up in the air During the Saturday roundtable, Demmings talked about the importance of getting small businesses like salons and barbershops back open in a safe manner. But that’s not all it’s going to take. Magazines have been removed from the spa. Each team has been set up with hand sanitizer, masks, gloves and other products to … With that in mind, if there’s anything you feel I’ve overlooked below, let’s talk! How hair salons are reopening "Salons used to be super jumping and busy and clients on top of clients; there will be a major shift." Clearly political pressure would be applied to ensure a June 1 reopening, science … Send A Clear Email To Clients: It’s important to send every client an email that clearly outlines your new scheduling policies, what they can expect when the salon reopens and new safety guidelines and requirements you will be implementing. The closing line should be placed on the same line as the date and followed by the signature and printed name of the sender. This was another one of Crete’s recommendations from her webinar as a way of organically growing your following on other channels. Close the letter by warmly inviting the recipient to respond or to take the necessary action. Here is what we know for certain: Hair keeps growing and our clients will need us. Our staff includes professionally licensed and insured Nurses, Laser Specialists, and Master Aestheticians. These email templates are meant to help you reach out to your clients in empathetic, authentic ways during a difficult time. Save and Start sending beautiful templates to your clients. This ensures that I don’t fall behind and that we maintain that six feet of space! All surfaces will be cleaned regularly with EPA-approved cleaning & disinfecting products. Good for: Any business! 2. Both salon owners said they have missed their clients and will be ready to reopen when they are given the go ahead. Once you’ve got your appointment scheduled, you’re likely wondering: What’s this going to look like? With the COVID-19 pandemic still raging, Lauren Reyes is more than a little apprehensive about reopening her hair salon, located in an Atlanta shopping mall. Please note that we will have modified hours of 12-6 pm, Tuesday – Saturday. Ideally, you’d send this email out at least a week in advance. If that your case, if you haven’t been dedicating any time to reminding lapsed clients about your business, you could see unprecedented results. Los Angeles]. From the minute you enter our facility, you will be welcomed by our gracious staff and transported to a soothing, relaxing atmosphere. We are beyond grateful for your kind and encouraging words, product & gift card purchases and engagement with us on social media – we miss you all! In the weeks leading up to reopening, get the word out that your salon or freelance business is back. Take back your days with Schedulicity. These will vary depending on your city and your business. The government regulations state that everyone must, My no-show and cancellation policies still apply. Monday: Closed We are proud of the wealth of experience our team provides as leaders in their fields. Make sure you head to the Wella Salon Marketing hub , too, where you’ll find the latest posters, pricing booklets and window displays to download, so your salon stands out. Hey there! By Barbicide. Until we see each other again (which is so soon! I’ve also been hearing from a lot of you who want to know how things are going, how I’m doing, and when you’ll be able to book again. We also ask that you remain patient with us while we do our best to meet the demand while adhering to the Governor’s safety protocols. Update on salon reopening: To all clients, please read ALL THREE SLIDES . Help yourself to the hand sanitizer! For now, I’m carefully planning how I’m going to set up my space and appointments to make sure you feel completely comfortable and safe when you come in! Brian Kemp announced certain nonessential businesses may reopen during the … Perfecting your down dog or logging hours on YouTube watching balayage tutorials? Trust your gut! 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